Monday, September 15, 2014

Tipping madness: Marriott

Marriott Hotels are now demanding that I pay them for a clean room, and then pay their employees for cleaning it.

Jessica Lynn Strosky of DuBois, Pennsylvania, who earns $7.75 an hour cleaning rooms at a hotel that's not a Marriott, says only 1 in 15 or 20 guests leaves a tip. When they do, it's a dollar or two; she's lucky to get $20 a week in tips. "I've talked to lots of people who say they don't know they are supposed to tip," she said.
Unlike waitresses who earn less than minimum wage because tips are expected to raise their earnings, hotel housekeepers are paid minimum wage, and in expensive markets, substantially more. In Washington D.C., Sorenson said, Marriott housekeepers start in the mid-teens per hour.
Most hotel maids clean 14-16 rooms in an 8 hour shift. If Marriott's formula of $1-5 per guest is followed, then their maids will be making anywhere between $9.50 and $17.75 an hour. For making a bed? No way is unskilled labor worth that kind of cash.

I have had some rather strong opinions about tipping for years. Many servers at restaurants complain that they do not receive enough in tips, even when they are making $100-200 during an 8 hour night. This is far more money that other, more skilled positions are paid.

Servers making $400-800 a week in tips, or maids making $400 a week is more than enough for the skill that they bring to the table. My sister and daughter are both working in tipped jobs. They each bring home $300 a week in tips. That is $300 in TAKE HOME tips, plus the $5 an hour they get from their employer. That is the equivalent of $12 an hour.

I tip 10-20% of my check at restaurants, with a maximum tip of $10. Any more than $10 for a fraction of the server's time for the hour that I am there is more than I am willing to pay.

I am not tipping maids.

If you want to make $50,000 a year or more and can't get that off of tips, here is my tip to you: Get an education and get a better job, but stop whining about the pay you make for unskilled labor.If Marriott feels that strongly that their employees should be paid more, then they should raise the price of a room and give the maids a raise. The market will then decide if the extra cost is worth it.

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